Legal
Our Privacy Policy
Last Updated: April 3, 2025
Introduction
Welcome to Evergreen Web Solutions ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evergreenwebsolutions.ca, including any other media form, media channel, mobile website, or mobile application related or connected to it.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you: - Complete the contact form on our website - Interact with our Context-Aware Response Agent - Request a quote or consultation - Subscribe to our newsletter - Participate in surveys or promotions - Contact us via email, phone, or social media
The personal information we collect may include: - Name - Email address - Phone number - Business information - Website URL - Project requirements and preferences - Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include: - IP address - Browser type and version - Operating system - Referring website - Pages viewed and time spent on pages - Date and time of access - Click patterns
We collect this information using cookies, web beacons, and similar technologies. This data helps us analyze user behavior and improve our website and services.
How We Use Your Information
We use the information we collect for various business purposes, including:
- Providing and Improving Our Services: To deliver the services you request, respond to inquiries, and enhance your experience on our website.
- Communication: To communicate with you about our services, respond to your questions, and provide customer support.
- Marketing: To send you information about our services, special offers, and promotions that may be of interest to you. We do not sell your data to third parties for their marketing purposes.
- Personalization: To personalize your experience and deliver content relevant to your interests, including through our Context-Aware Response Agent.
- Analytics: To analyze usage patterns, determine the effectiveness of our marketing campaigns, and improve our website and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Our Context-Aware Response Agent
Our website features a Context-Aware Response Agent that uses artificial intelligence to provide personalized responses to your inquiries. When you interact with this agent:
- We collect the information you provide during the interaction
- The agent processes this information to generate relevant responses
- We may use this information to train and improve our AI systems
- Your interactions help us better understand customer needs and enhance ourservicesThe information collected through our AI agent is subject to the same privacy protections outlined in this policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
Whether we can achieve those purposes through other means - Legal, regulatory, and contractual requirements
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information. • Deletion: You can request that we delete your personal information in certain circumstances. - Restriction: You can request that we restrict the processing of your information.
- Objection: You can object to our processing of your information in certain circumstances.
- Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: You can withdraw your consent at any time where we relyon consent to process your information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Marketing Communications
You can opt out of receiving marketing communications from us by: - Clicking the "unsubscribe" link in our emails - Contacting us directly with your request
Even if you opt out of marketing communications, we may still send you service-related communications.
Cookies
Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third- party sites or services.Even if you opt out of marketing communications, we may still send you service-related communications.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Address:
Evergreen Web Solutions
4930 Gair Avenue
Terrace, B.C., Canada
V8G-2K2
Contact info:
Email: info@evergreenwebsolutions.ca
Phone: +1(250) 631-6408
By using our website, you consent to the terms of this Privacy Policy.
2025 Evergreen Web Solutions. All Rights Reserved
Phone
+1(250) 631-6408
info@evergreenwebsolutions.ca
Address
4930 Gair Ave.
Terrace B.C., Canada
V8G-2K2